Pro-Leagle is committed to providing a personal service to each and every client and maintaining the highest possible standards.
Client feedback, contributed by clients whose cases have now completed, is provided below.
Service: Freehold Purchase
"The Service we received from Corinne Tuplin [the solicitor representing us] was exceptional. She is a credit to the legal profession and to her firm. She was extremely knowledgeable, professional and thorough - ensuring all our rights were adhered to...We had previously consulted two other firms and were to say the least disappointed with their advice and at that point disheartened [as we] felt we had wasted our money. With Corinne Tuplin it was completely different. She has restored my faith in the law and the legal profession. I certainly would not hesitate to recommend her and by default her firm to anyone seeking legal help and advice. She went above and beyond, and I would like to say a big thank you to her."
A Persaud, Bournemouth BH1, acting for the leaseholders against Tyrell Investments Inc (a Panama based Company)
Service: Statutory Leasehold Extension
"[Pro-Leagle] has been such an amazing help and support throughout my lease extension. What should be a straight forward and simple process took us almost 12 months to execute and [Pro-Leagle] has kept me well informed and well advised through-out. [Pro-Leagle]'s knowledge of the freeholder and their ways of working was hugely beneficial and [Pro-Leagle] made the right call at every cross road that we came to. [Pro-Leagle] worked hard to ensure we kept pushing hard with as little delays as possible and always prioritised my best interests."
C Dingwall-Fordyce, London Borough of Lambeth, acting for the leaseholder against the freeholder Assethold Limited
Service: Service Charge Dispute and Freehold Enfranchisement
"I cannot speak more highly of the services received by Corinne Tuplin at Pro-Leagle. We were faced with a very difficult freeholder which several other firms refused to engage with but Corinne didn’t hesitate to help us – even going above and beyond to ensure we got the result we felt entitled to. Corinne is exceptionally knowledgeable in the field of freehold/leasehold law and was outstanding throughout the entire process. It was her attention to detail and thorough approach which made the difference and I wouldn’t hesitate to recommend Pro-Leagle to anyone in a similar position."
B Hoye, N Fox, CM16
Service: Leasehold Extension
"We were very satisfied with Pro-Leagle's service. Corinne [Tuplin] was always helpful and professional. We will use them for all our needs in the future."
E & F Pasteur, W9
Service: Informal Leasehold Extension
"Corinne [Tuplin] was exceptional in her attention to detail. She communicated efficiently and in a way that was understandable for non-professionals. Corinne [Tuplin] expedited the registration of the lease extension with the land registry to facilitate a new mortgage application."
A Coomer, SW18
Service: Sale of Freehold
"[We] would like to thank with you both for your overall professionalism, care and also patience in explaining the freehold selling/legal processes at the right level for us to understand...Thank you for a job well done"
E. Green, London.
Service: Freehold Valuation and Purchase of a 12-flat, Grade II listed building in the City of Westminster
"From the initial enquiry I was impressed by the speed of response. What I assumed would be a generic answer to a generic query was immediately turned into specific information on our building. Although the service is designed to be largely online and efficient, it never felt anything less than a personal service...All difficulties and anomalies were dealt with within the agreed fixed fee structure. The valuation and offer made to the freeholder was at the bottom end of the range...but was successfully pitched at a level where the freeholder did not think it worth challenging the figure in the Tribunal. Overall I would have no hesitation in recommending Pro-Leagle."
N. Kirkman, Director of 196 Queens Gate (Freehold) Company Limited
Service: Lease extension valuation and premium negotiation
"Pro-Leagle recently negotiated my lease extension for my flat and saved me over £8000. They are competitively priced and are excellent with their prompt communication."
M Remeika, West, Midlands
Service: Premises licence application in Holloway and Finsbury Park Cumulative Impact Area
"Thank you for the quality of service provided by your company. We sincerely appreciate it!"
S and B Impex Ltd
Service: Freehold valuation and advice on Right to Manage and Freehold Purchase
"We contacted Pro-leagle with queries on Right to Manage and Freehold Purchase for our block in a Victorian property because we were unhappy with the existing managing agent hired by the freeholder. [Pro-Leagle] were invaluable with [their] advice on the best way forward and for their negotiations with the freeholder who had unrealistic expectations on the sale price. We were kept informed and guided through the whole process and we are now in a much better position. I would strongly recommend [Pro-Leagle's] services for both quality and value."
A Pezzi, London Borough of Southwark
Service: Statutory Leasehold Extension and First-tier (Property) Tribunal Representation
"Through what was at times a bewildering and fraught experience, especially when dealing with a difficult landlord, Pro-Leagle were absolutely exceptional in terms of the consultation and communication provided. Pro-Leagle always explained in layman's terms what the process entailed and the options that were available to me. Through their diligence and complete grasp of...the complex law governing leasehold extension I received a very satisfactory outcome. I am very happy that I came across Pro-Leagle and would have no problems in using their service again or recommending them to others. Highly recommended!"
A Franklin, Romford, Essex
Service: Statutory Leasehold Extension
"Very efficient service received with excellent outcome. Always available to answer queries in a way that a lay-person can understand. Was recommended to Pro-Leagle and would recommend to others."
C and J Galise, Chelmsford, Essex
Service: Freehold Purchase and Leasehold Extension
"Was very happy with the service I received. [Pro-leagle] was very helpful and explained everything so I could understand it. And it was very quick."
M Ellis, London Borough of Harringey
Service: Change of Name on Lease
"Excellent. Pro-Leagle have helped me before with my lease renewal. They are always friendly, efficient, speedy and reassuring. I'd be happy to have them deal with all my legal work should I need it in the future. Highly recommended."
Carr K, London Borough of Camden
Service: Statutory Leasehold Extension
"The service we received from Pro-leagle was excellent. In particular we were kept informed of the status of the application at every stage of the lengthy process culminating in the Leasehold [Valuation] Tribunal hearing. We were given clarity on fees at every stage and guidance on the costs of associated services such as surveyor's fees. Pro-Leagle successfully defended us against proposals for restrictive [lease] covenants made by the Freeholder. I would not hesitate to use Pro-Leagle's services again and would highly recommend them."
G and P Gilligan, London Borough of Croydon
Service: Collective Enfranchisement, Separation of Freehold Title, Statutory Leasehold Extension
"Excellent service, very prompt turnaround, outstanding in communication...kept us well informed of progress, answered any queries raised, simplified complex legal points, readily available which was refreshing (no messaging or automated call systems - a breath of fresh air). Outstanding! Would recommend to others without hesitation."
S Khehar, London Borough of Ealing
Service: Collective Enfranchisement, Company Secretarial
"The service received from beginning to end has been excellent."
E Hunter, London borough of Islington
Service: Statutory Leasehold Extension
"We were extremely satisfied with the service received. [Pro-Leagle] responded promptly to all our enquiries and we would have no hesitation in recommending you to others. Very many thanks"
J and P Duval, London Borough of Croydon
Online Service Charge Dispute Analyser
"Brilliant service. Easy to use with extensive coverage of common problems leaseholders encounter with freeholders. The explanatory notes are particularly useful. I also like how the report gives a summary of findings and guidance on options for challenging the freeholder. I would recommend the Analyser to any leaseholder who is unhappy with how their freeholder is [charging] them."
C Nwaodume, Kent
Section 5 Offer Notice and Section 6 Acceptance Notice with related conveyancing work
"The initial approach to Pro-Leagle was undertaken when there was only 5 business days available to complete the first stage of the process (Section 6 [Acceptance Notice]). This was completed without any fuss - I was very impressed with the speed and efficiency that this was completed. Throughout the remainder of the process service standards remained high - it was an easy decision for myself and the other freeholder to agree on asking Pro-Leagle to act for us in the conveyancing process. A smooth, easy process, many thanks for your guidance and expertise."
M Rutter, London Borough of Croydon
Service: Statutory Leasehold Extension
"Very pleased with the service. It was reassuring to know I had Pro-Leagle on my side in what was a fraught process at times. I felt fully apprised of all necessary details and that best efforts were made to minimise costs."
P Richardson, Chelmsford, Essex
Service: Statutory Leasehold Extension
"I was extremely happy with the service. I felt very well taken care of during the whole process and I am very happy with the result. I have recommended Pro-Leagle to other long leaseholders. Thank you very much."
S Roger, London Borough of Wandsworth
Service: Leasehold Extension
"For the process [to be concluded] is incredible and we still can't believe the extension is complete. We would like to take this opportunity to truly thank you for being so clear, calm and always helpful in our case and for ensuring that negotiations and management of the extension happened smoothly and with minimum confusion and fuss. We are delighted with the result...we will most definitely recommend you to anyone we come across in a similar situation."
R & J Fernandez, London Borough of Enfield
Service: BIIAB Level 2 Award for Personal Licence Holders (APLH) Training and Examination
"APLH course excellent - no problems at all" - K Webb, Surrey
"I have been very happy with the service" - I Osborne, Surrey
"A satisfactory service was received. Will recommend to anyone who is interested." - B Olufuwa, London Borough of Greenwich
"I'm very happy with the service provided by Pro-Leagle and will use their services again in the future." - N Gyubelev, London Borough of Croydon
Service: Freehold Purchase (via the Leasehold Valuation Tribunal)
"An absolutely fantastic service; professional, proactive and efficient. The desired outcome was achieved with minimal effort on our side. Great value for money. We would highly recommend Pro-Leagle. Many Thanks."
H & C Thomas, Directors of 139 Trevelyan Road (Freehold) Company Ltd, London Borough of Wandsworth
Service: Leasehold Extension and Freehold Purchase
"[Pro-Leagle] have been very helpful and efficient, not to mention patient during a long process - many thanks."
P Smith, London Borough of Southwark
Service: Freehold Purchase Followed by a Leasehold Extension
"Good value, efficient and helpful throughout...I would have no hesitation in recommending [Pro-Leagle] to a friend and would certainly consider using [you] again if the need arose."
E Foster, 25 Kempsford Gardens (Freehold) Company Limited, London Borough of Kensington and Chelsea
Service: Freehold Purchase
"I would recommend your service to anyone with freeholder problems and have mentioned it to a friend already. Best regards and thank you from us all."
G Cohen, 5 Holly Court (Freehold) Company Limited, Cambridgeshire
Service: Statutory Leasehold Extension
"Very professional service received through a knowledgeable solicitor. [The] Freeholder was forced to capitulate after months of resistance given the quality of advice I was receiving. Many thanks."
J Shazib, London Borough of Redbridge
Service: Freehold Purchase Followed by a Lease Extension of 999 years
"Excellent. I was kept informed at all times as to what was going on and how to proceed. Emails and queries were answered promptly. A very good service."
N D Wiart, London Borough of Southwark
Service: Lease Extension of 999 years
"Efficient and Informative Service - carried out with no surprises."
R Hallam, London Borough of Lewisham
Service: Statutory Leasehold Extension
"I found Pro-Leagle to be very helpful and efficient during the long process and would happily recommend their services to others in my position. When I make plans to sell my flat I will approach Pro-Leagle with regard to conveyancing services"
S Moore, London Borough of Croydon
Service: Freehold Purchase and Lease Extension
"The matter has been dealt with in a very professional manner. [Pro-Leagle] has offered me a very impressive service. [They] have always been to the point, correct, factual and honest...I am very pleased with the service provided"
A Muls, London Borough of Lewisham
Service: Section 5 Offer Notice, Incorporation of Freehold Company and Sale of Freehold Shares
"The service we received from Pro-Leagle was at all times a highly professional business. Although sometimes we asked [Pro-Leagle] to explain the process in simple terms, [they] were always most willing to do so. In the future, if I have reason to recommend a very competent company, I would not hesitate to recommend Pro-Leagle."
P. Ward, Director of 17 Kingdon Road (Freehold) Company Ltd, London Borough of Camden
Service: Statutory Ninety-Year Lease Extension
"Prompt professional service with an exceptional attention to detail"
C. Haufek, Brighton
Service: Freehold Purchase
"(The service) was at all times clear, concise and professional...made the process seem effortless. (Pro-Leagle) has a good way of dealing with the novice in such matters".
T. Bernstein, Director of 41 Hillmarton Road (Freehold) Company Limited
Service: Freehold Purchase
"Good service. Matters taken care of quite quickly and efficiently, good value for money, good, focused and practical advice."
W. Kalhoro, Director of St. Pauls Courtyard (Freehold) Company Limited
Service: Right to Manage and Freehold Purchase
"After some years of being in dispute with our freeholders, regarding service charge and general maintenance, we decided to go for "right to manage". We used a company called Pro-Leagle, based in Croydon, that specialises in this sort of work. They were really helpful and gave us lots of advice on what to do and how to deal with the freeholder. They also came to a residents meeting (they charge a consultation fee for this) to explain the process, how much it would cost etc. In the end they helped us buy share of freehold."
Posted on www.virtualnorwood.com
Service: Statutory Ninety-Year Lease Extension
"Excellent. Very grateful to (Pro-Leagle) for overcoming the unnecessary obstacles put up by my mortgage provider. (Pro-Leagle's) actions meant that I successfully avoided paying two sets of legal fees."
R. Gill, London Borough of Westminster
Service: Enfranchisement of Flats
"Very happy with the service (which was) very professional. (Pro-Leagle) charged reasonable in-house costs (and gave) clear guidance on the process from start to fruition. Many thanks for all (their) help."
D Percy, Director of Hadley Road (Freehold) Company Limited, London Borough of Croydon
Service: Enfranchisement of Flats
"With a very difficult freehold owner (Pro-Leagle) handled the situation extremely well and with (their) patience, advice (and) actions secured the freehold for us and achieved a reduction in the freeholder's expenses. I would (and already have) recommended (Pro-Leagle) to others."
Mr. and Mrs. M. and J. Anderson, London Borough of Kensington & Chelsea
Service: Statutory Ninety-Year Lease Extension
"I was very pleased with the service, particularly (with the) prompt replies to queries, professionalism and high quality service offered. Despite living in the USA, the communication was excellent."
Y. Mullick, London Borough of Waltham Forest
Service: Statutory Ninety-Year Lease Extension
"...Well done for driving a hard bargain with my former managing agents! Many thanks for your help..."
J. Wallace, London Borough of Bromley
Service: Statutory Ninety-Year Lease Extension
"Very happy with the service received. Thank you very much for all your help."
J. Child, London borough of Camden
Service: Statutory Ninety-Year Lease Extension
"Excellent service, always helpful and informative, and expert in advice. Would highly recommend Pro-Leagle's services..."
J. and D. Ormandy, Surrey
Service: Enfranchisement of House
"Kept fully up to date with all developments on this protracted case. Everything fully explained regarding the various processes that were undertaken to achieve the (enfranchisement). Very helpful, all queries were answered very promptly and we have been extremely satisfied with the service and courteous manner in which (Pro-Leagle) has conducted and concluded our business. We would certainly have no reservations in recommending (Pro-Leagle's) services and using (them) for any future legal issues. "
J. Brown, South Shields
Service: Transfer of Right to a Statutory Ninety-Year Lease Extension
"Very Good, Efficient and Prompt"
N. Cutler, London Borough of Lambeth
Service: Freehold Purchase and Nine-Hundred and Ninety-Nine Year Lease Extension
"This process was completed within the expected time-frame with a constant flow of information via email relating to progress. I would not hesitate to recommend Pro-Leagle to friends/colleagues"
C. Martin, Director of 18 Walpole Road (Freehold) Co. Ltd., London Borough of Merton
Service: Enfranchisement Valuation Reports
"Excellent reports - very comprehensive...Very pleased with the prompt and efficient service"
17 Maresfield Management Limited, London Borough of Camden
Service: Freehold Purchase - Section 6 Acceptance Notice and County Court proceedings for a Vesting Order of Sale
"The service was excellent and very patient in what proved to be a long and difficult negotiation with our freeholder. But with the help of Pro-Leagle we were successful. We would really recommend this firm."
J. Rafferty, Director of Byrne Road Freehold Company, London Borough of Lambeth
Service: Freehold Purchase
"Professional and efficient service. Communicative and helpful. Highly recommended. Would not hesitate to employ again for future services."
T. Edwards, Director of 35 Saxon Road (Freehold) Company Ltd., London Borough of Croydon
Service: Completion of Two Statutory Lease Extensions, Negotiation of Settlement of County Court Case and Leasehold Valuation Tribunal Application for a Determination of Service Charge
"Very happy with the service received."
A. Hart, Director of Hart Investments Ltd., London Borough of Hackney
Service: Leasehold Extension
"I was very happy with the service provided. Getting the valuation first was great value as it put me in a good position to negotiate with the freeholder for the correct amount he could expect to receive in extending the lease and also the information that peppercorn rent could only be charged and handling the case."
M Gonsalves, London Borough of Harrow
Service: Statutory Ninety-Year Lease Extension
"Very good service throughout."
N & R Patel, Borough of Croydon
Service: Advising on a failed attempt to obtain a statutory leasehold extension, taking over the case and obtaining one
"Great service, very helpful and knowledgeable with the subject concerned. Thanks."
P. Grimwood, London Borough of Lambeth
Service: Statutory Leasehold Extension
"Very good value for money. Lease extension made simple at a fixed price and efficiently executed."
C Hart/ c/o N Carter, London Borough of Hammersmith
Service: DIY Right to Manager Software
"Your RTM software was excellent and I will have no hesitation in recommending this to others who will invariably follow us. Thanks again."
D. F., Kent
Service: Freehold Valuation and Purchase
"...I have been more than happy with the services provided by ProLeagle and would definitely recommend Pro-Leagle to friends and family. Huge thanks go to Corinne Tuplin who dealt with the purchase of our Freehold who I found very professional but also approachable. I valued her advice as and when I needed it."
L Woolf, Rother District Council
Service: AWRS Approval Application Assistance
"Working with Pro-Leagle was an absolute pleasure. The value for money cannot be understated. They not only instilled confidence in us during the application process but transformed our paperwork into professional and well-drafted documentation - that ensured a smooth ride. Would recommend them without a doubt. The premises licence is certainly something I will need in a few months and you can be sure I will return to [Pro-Leagle] for that also!"
H. Boorman, Director, Malin Rouge Limited
Service: AWRS Approval Application Assistance
"After having applied twice for AWRS before by myself, I wanted my third application to be professionally checked as it became obvious (that it] was no not up to HMRC standards...Pro-Leagle...reviewed my business plan, my due diligence processes and my company's overall compliance with AWRS. After implementing their recommendations, I was confident enough to apply again. Thanks to Pro-Leagle's advice and recommendations, my AWRS application was successfully approved."
Omar, O. - Spirit brand founder
Service: Premises Licence Application
"Magnificent! This is our second time using Pro-Leagle and can't thank them enough for all the support and help they have provided - both for our successful AWRS application and for our premises licence. Across both projects they were super thorough, knowledgeable, and helped us achieve successful results in a smooth and expedited fashion. Also, extremely professional and very responsive to any questions throughout the process"
C Rossello, Touch Of Wine Ltd
Service: Club Premises Certificate Application
"Thank you for your excellent and prompt service which has been appreciated by all."
Springvale Cricket Club, Wolverhampton
Service: AWRS Approval Application Assistance
"I had the pleasure of utilizing Pro-Leagle's AWRS Approval Application Assistance service, and I must say, it was an outstanding experience. Their guidance and unwavering support throughout the process were truly commendable, reflecting their utmost professionalism. Their advice was not only highly valuable but refreshingly honest, setting them apart. What impressed me even more was their swift response time, ensuring that my queries were addressed promptly. Based on this stellar encounter, I would undoubtedly choose to collaborate with Pro-Leagle again in the future."
Intelligent Trade Limited, East London
Service: Premises Licence Application
"Pro-leagle made the daunting prospect of applying for a premises license, very straight forward. We received no objections following our application, due to the knowledge and competence of [Pro-leagle, who] made sure we submitted a thorough, and well put together license application"
Chapel House Estate Ltd
Service: Premises Licence Application
"We were extremely satisfied with the service we received from Pro-Leagle. They made the whole process so simple and took away all the stress that might come with a licencing application. The quality of the drawings they provided when there were no appropriate plans readily available was also fantastic and I couldn’t fault them"
The Hertsmere Golf Club, Borehamwood
Service: AWRS Approval Application Assistance
"Pro-Leagle...were a fantastic support throughout our AWRS application. Their attention to detail, and knowledge of the application process was extremely valuable, and it meant that we went into the process and our interview fully prepared. I would highly recommend working with them if applying for AWRS, and to not to try to do it alone."
Co-Founder & Director, Vintner
Service: AWRS Approval Application Assistance
"I would like to thank you and Pro-Leagle for the professional assistance throughout the process of our application. I hope we continue to work on other matters that may arise."
A G Caravela
Service: AWRS Business Plan Preparation and AWRS Approval Application Assistance
"Very quick, caring and above all, professional. We will definitely ask [Pro-Leagle] for help should any alcohol-related issues arise in the future."
Hakutsuru Sake of Europe Ltd
Service: AWRS Approval Application Assistance
"Thank you so much for your help, i wouldn’t have been able to do it without [Pro-Leagle]"
J&O Wholesale Ltd
Service: AWRS Approval Application Assistance
"Pro-Leagle was a truly fantastic partner and sounding board when applying for AWRS approval. Pro-Leagle took the time to understand the nuances of my business operation, and explained the likely steps involved in, and materials required for, the process. Working to a relatively tight deadline, the speed and clarity of the responses from the Pro-Leagle team were invaluable. I’d recommend Pro-Leagle to any individual or entity seeking AWRS approval without hesitation"
H. Thorogood, international sales agent
Service: AWRS Approval Application Assistance
"Pro-Leagle assisted our company in applying for an AWRS licence. The service was exemplary and we couldn’t have asked for more in terms of legal expertise, professionalism and speed of responses. I would highly recommend Pro-Leagle to anyone."
Colm Phelan, Finance Director, Hemingways Marketing Services Ltd.
Service: Premises Licence Application
"We wanted to apply for a premises licence for a new retail store and therefore we approached Pro-Leagle to prepare the application for us. I was particularly attracted to the level of service Pro-Leagle was willing to provide, their expertise in the area and their competitive rates. The service we received was first class and the communications I had were very straight forward and prompt. The application pack prepared by Pro-Leagle was very detailed, exclusive and comprehensive suggesting they have a wealth of experience on these and other types of legal issues. I am confident we will be able to work with Pro-Leagle in the future."
P Shukla, Fairfield Capital Ltd.